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CenturyLink is the third biggest telecommunication provider in the US. They offer internet, phone, and TV in 37 states across the country. The have both fiber and DSL, although their cobweb network is only bachelor in certain areas.

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Is it the right provider for yous? Read on to find out.

CENTURYLINK INTERNET PROS AND CONS

PROS:

• No contract
  
• Price-lock for life
  
• Available in 37 states across the country
  
• Offers a military discount
  
• Offers double play and triple play bundles
  
• Norton AntiVirus included with net subscription

CONS:

• Express fiber optic availability
  
• Poor client service
  
• No cable internet option
  
• Comes with 1 TB data cap

HOW CENTURYLINK INTERNET WORKS

CenturyLink is a provider of internet, Television receiver, and dwelling telephone service. For internet, they just have DSL or fiber optic. These can be arranged with Telly and telephone.

However, their fiber optic network is available only in 10 cities. For other customers, they have DSL internet instead.

Once you sign up with them, you may exist able to self-install (you can save on installation costs). For self-installation, they'll send you a kit with instructions. Otherwise, a technician will come to install the service for y'all.

CenturyLink is widely available, but there'due south however a few things you should know before signing up. We discuss these below.

REASONS TO SUBSCRIBE TO CENTURYLINK

1. "Toll For Life" and no contract.
   One of CenturyLink's biggest sales pitch is their "Cost For Life" offer. CenturyLink claims that they'll never enhance prices—ever. They too don't lock yous into a contract, and then y'all can go out anytime.

   This sounds too good to exist truthful, so we had a look at their terms and weather condition. It seems existent… for the almost part. In brusque, if you practise get their "Price For Life" offer you'll be paying the same price for as long as you utilize their service.

   But, a few things can change this.

   First, the offer just applies if you stay at the same accost. If you move or change your accost, the offer is void. You won't get the same deal at your new home.

   Second, they land that you tin can't change your account in any way. Changing your plan or upgrading to a faster speed—deal void. Suspend your internet while going on holiday (the Vacation Program), same affair.

   Fifty-fifty if your service gets disconnected, no more price for life.

   All that might yet be reasonable, but they also included this line in their Terms and Conditions:

   "Month-to-calendar month service may be cancelled at any time."

   Which ways they could but cancel your service and offering a new 1, raising their prices anyway.

   Still, yous're non jump by a contract, so if you don't like their service, you can merely quit—no strings fastened.

2. Bachelor almost anywhere.
   With services in 37 states beyond the country, CenturyLink is hands accessible. Although their fiber optic service is express, they accept broad DSL coverage. They're currently the tertiary biggest DSL provider in the country.

   Y'all tin can enter your accost on their website to see what'due south available. Still, the addresses we used showed more error pages than proper links.

   The proficient news is that they provide local numbers for each land they're bachelor in. If you lot tin can't find offers in your area, only call them straight.

   If you're looking for fiber optic, though, they simply provide information technology in a few cities.

   You can view the full list of cities that offer fiber here.

   If fiber optic is all yous care about, there might be improve options elsewhere.

3. You get free Norton AntiVirus.
   When you sign upwards for CenturyLink's internet service, you lot get gratuitous Norton AntiVirus. You tin can install it on up to five computers.

   You can also upgrade to Norton Security and Norton 360 through your CenturyLink@Ease account. The subscription is slightly cheaper for the first two months if you upgrade through CenturyLink.

   What is a CenturyLink@Ease account?
   A CenturyLink @Ease business relationship is CenturyLink'southward internet protection plan. The basic plan is costless and comes with their all internet subscriptions. It includes a basic Norton Antivirus program.

   You tin upgrade your @Ease plan for higher levels of internet security. Upgrades include Norton 360 full-suite, PC protection plans and PC services.

4. Yous desire a arranged deal.
   If you're also looking for Boob tube and telephone, CenturyLink offers bundled plans for you. Telly watchers might capeesh CenturyLink's Tv set service. They offer either Prism Idiot box (through their cobweb optic service) or DIRECTV, which is satellite TV.

   However, Prism TV may not be like shooting fish in a barrel to get. CenturyLink is pushing for DIRECTV instead. Nosotros had to rummage through their site to become data virtually Prism TV.

   You may however get Prism TV, but it's best to check with your local CenturyLink customer service.

   If you planned on getting DIRECTV with internet anyway, you might get a better deal past bundling them together. You get $v off your monthly neb.

5. Yous used to piece of work for the United States Armed Forces.
   According to CenturyLink, they offer a discount for those who served in the armed forces. In that location aren't any details near the deal—you'll only accept to call them up and meet what's being offered.
6. Y'all desire fiber optic internet.
   It's only being offered in a few cities, but CenturyLink does have a fiber optic service. In some places, speeds can go upward to 1 Gbps!

   Fiber optic cyberspace is ameliorate than cablevision or DSL. It's faster since it transmits data in pulses of light. Information technology likewise has the same download and upload speeds, which is useful if yous need to upload large files online.

   If CenturyLink's fiber optic is bachelor in your area, you lot tin can wait faster, more than reliable connections.

   How is fiber optic cyberspace improve?
   Fiber optic are strands of glass cables, capable of transmitting pulses of lite. These signals don't lose force when transmitted over long distances. They're also not prone to interference from other signals (unlike copper cables).

   That's why fiber optic networks are much faster than DSL or cablevision. They also accept the aforementioned download and upload speeds.

REASONS TO CONSIDER OTHER PROVIDERS

1. You want good client service.
   The 2018 American Client Service Index (ACSI) study shows that CenturyLink is close to the bottom of the butt. It scores an unimpressive 58—lower than Charter Spectrum, Comcast Xfinity and Cox Communications.

   A quick search on Google bear witness users having bug with slow speeds and poor connections. If you're not willing to risk it, try some other provider instead.

2. No cable cyberspace option
   CenturyLink doesn't have a cable internet selection. Information technology's only DSL or fiber, and fiber is limited. Generally, DSL is not as fast as cablevision, and so connection speeds might be slower. Yet, final speeds still depend on factors such as distance and traffic loads.

   DSL is fine for basic internet use like surfing the web and sending e-mails. But you might want faster speeds if you lot game online or stream Hard disk videos.

   What'due south the difference between cable and DSL?
   DSL stands for digital subscriber line and uses phone lines that already run to your habitation. That's why it's widely available—about homes already have a landline service.

   DSL uses the aforementioned copper wires as your phone, but information technology'south not dial-up. It's much faster and doesn't share your phone connection.

   Cable net uses the aforementioned coaxial cablevision that delivers your TV service. It's slightly faster than DSL but needs a shared neighborhood hub. Usually providers won't install it if demand is low, like in rural areas.

3. Comes with a 1TB information cap.
   CenturyLink does come up with a 1TB monthly information cap. We're list this under cons, although regular internet users will probably never hit this limit. Even power users don't normally use that much data.

   Realistically, DSL users may never hit this mark. There'southward a bigger chance with fiber users, but it's non easy.

   Still, we consider it a con since there are other providers who offer limitless information. If you're a serious power user, endeavor no-cap providers like FiOS by Verizon.

OTHER Net PROVIDERS TO CONSIDER

• FiOS past Verizon: If you're looking for fiber optic, FiOS by Verizon is one of the all-time providers out in that location. Their speeds range from 100 - 500 Mbps. In some areas, it can fifty-fifty go up to 940 Mbps! This is fast plenty for pretty much anything you'd want to do online

  The numbers aren't just for show either—the FCC reports that Verizon delivered 95% of their advertised speeds. What you meet really is what you lot go.

  They rank kickoff on the ACSI index likewise, so customer satisfaction is top notch.

  The only downside is that they're quite express. It's currently only available in nine states. Notwithstanding, if Verizon is available where you are, you might desire to consider using their service.

• Comcast Xfinity: If you tin can't become CenturyLink in your area, attempt Xfinity. It's a popular option, bachelor in 40 states nationwide.

  Xfinity rates well in terms of performance. The FCC reports that majority of Xfinity customers get the speeds they paid for. Over ninety% of their panelists had speeds of at least lxxx% of their advertised speeds.

  One downside is that Xfinity doesn't have symmetrical speeds. Upload speeds are less than 10 Mbps, and so if yous upload a lot of data, it's non the best provider. Still, Xfinity offers cable, which might exist faster than CenturyLink'due south DSL.

  Xfinity'southward customer service likewise scores higher than CenturyLink. Xfinity scored 60 while CenturyLink is 58. It's only 2 points, simply higher is higher. If you're looking for cable and (slightly) better client service, become with Xfinity instead.

• Lease Spectrum: With services in over 40 states, Charter Spectrum is another popular provider. Their plans have no contract too, which is great for those who don't desire to commit.

  In terms of internet speed and performance, Charter Spectrum delivers. The FCC reports that Charter Spectrum delivered more than 90% of its advertised speeds to its users.

  What we don't like about Lease Spectrum is that their pricing is not transparent. Pricing and services available change according to your location. It'due south the aforementioned for well-nigh other providers, and then we can't really fault them on this one.

  If you lot're thinking of signing up with Charter, talk with their customer service first. Observe out exactly what the price structure is. Know what your prices are in the first yr and the second. Information technology may vary by location, and so accept the advertised price with a grain of salt.

  In terms of client satisfaction, Charter Spectrum scored 60. It's still higher than CenturyLink, which may be a factor for you.

  In short, Lease Spectrum is non a bad option. The simply trouble is that it'due south hard to get a clear idea of your costs. For that, you'd have to talk to them directly.

Lesser LINE

CenturyLink'south biggest plus points are their "Price For Life" deal and DSL availability. Having set prices means you don't have to worry about hikes in your monthly nib. Also, having no contract means y'all can cancel someday. This makes CenturyLink adequately low risk.

On the other hand, their customer service is quite bad. You don't want to finish upwardly with a service that's too slow for you, and then have difficulty canceling.

Still if y'all have access to their fiber optic service, it may be a adept bargain. Y'all can get faster speeds and non worry about toll hikes. And if y'all live in a rural area, CenturyLink might be the only one bachelor.

The bottom line is that CenturyLink is decent, merely notwithstanding not first pick. Look around and meet what else is in that location before deciding.

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